Image Requirements & Photo Guidelines | Quality Tips

Image Requirements & Photo Guidelines

To ensure the best quality for your custom sports cards, please follow these image guidelines. The right photo makes all the difference in creating a professional-looking card.

Technical Image Specifications

| Specification | Requirement | Recommendation | |---------------|-------------|----------------| | Resolution | Minimum 1000 x 1000 pixels | 1500 x 2000 pixels or higher | | Format | JPG, PNG, or HEIC | JPG for photos, PNG for graphics | | File Size | Maximum 10MB | 2-5MB for optimal balance | | Aspect Ratio | 3:4 portrait orientation | Full body or waist-up shots | | Color Profile | RGB | sRGB preferred |

Photo Quality Guidelines

For the best results, your photos should have:

  • Good lighting: Well-lit subjects with minimal shadows
  • Clear focus: Sharp, non-blurry images
  • Minimal background: Simple backgrounds work best with our removal tool
  • Subject positioning: Center the person in the frame
  • Face visibility: Ensure the face is clearly visible
  • Appropriate distance: Not too close or too far from subject

Visual Examples

Good Examples:

  • Professional sports photos
  • Team photos in uniform
  • Portrait photos with clear lighting
  • Action shots where face is visible
  • Photos against plain backgrounds

Poor Examples:

  • Blurry or pixelated images
  • Very dark or overexposed photos
  • Images with multiple people (unless ordering a team card)
  • Very small file sizes (under 500KB)
  • Screenshots from social media (these are usually compressed)

Background Removal Information

Our system automatically removes backgrounds from your images. For best results:

  • Choose photos with good contrast between the subject and background
  • Avoid photos where clothing blends into the background
  • Photos taken against solid-colored backgrounds work best
  • Ensure the subject has clear, defined edges
  • Avoid complex backgrounds with similar colors to the subject

Device-Specific Tips

Mobile Phone Photos

  • Clean your camera lens before taking photos
  • Use natural daylight when possible
  • Hold steady or use a tripod for sharpness
  • Use portrait mode if available
  • Avoid using digital zoom (move closer instead)

DSLR/Professional Camera

  • Use aperture priority mode (f/4-f/8) for good depth of field
  • Set ISO to 400 or lower for minimal noise
  • Use a focal length of 50-85mm for portraits
  • RAW format photos should be converted to JPG before uploading

Special Case Guidelines

Team Cards

For team cards with multiple players:

  • Ensure all players are clearly visible
  • Try to have consistent lighting across all players
  • Position players in a standard team formation
  • Maintain similar distance for all subjects

Action Shots

If using action shots:

  • Choose moments where the player's face is visible
  • Avoid extreme motion blur
  • Select images where the player is the clear focus
  • Higher shutter speeds (1/500s or faster) produce better results

Troubleshooting Upload Issues

If you're having trouble uploading your image:

  • Try reducing the file size (but keep it above 1MB if possible)
  • Convert to JPG format if using another format
  • Clear your browser cache and try again
  • Use a different browser or device
  • Check our Android Upload Issue guide for mobile-specific help

Image Enhancement Services

We offer these additional image services:

  • Basic Enhancement: Included free with all orders
  • Premium Enhancement: Color correction and minor retouching ($4.99)
  • Professional Enhancement: Advanced editing and digital improvements ($9.99)

Contact Support

If you're unsure about your image quality or have special requirements:

  • Email: support@matchmint.com
  • Subject: "Image Question - [Brief Description]"
  • Attach: The image you're concerned about
  • Response Time: Within 24 hours

Our design team is happy to review your images before you place an order to ensure optimal results.

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