Groupon Vouchers: Redemption Guide & FAQs

If you've purchased a MatchMint voucher through Groupon, this guide will walk you through the redemption process and answer common questions.

Voucher Redemption Process

Follow these steps to redeem your Groupon voucher:

Step 1: Locate Your Voucher Code

1. Log in to your Groupon account
2. Go to "My Groupons" section
3. Find your MatchMint voucher
4. Note the unique voucher code (typically 8-12 characters)

Step 2: Visit MatchMint Website

1. Go to www.matchmint.com
2. Create an account or log in if you already have one
3. Begin designing your custom card(s)

Step 3: Apply Your Voucher

1. Add your desired card(s) to your cart
2. Proceed to checkout
3. Enter your Groupon voucher code in the "Promo Code" or "Gift Card" field
4. Click "Apply" to validate the code
5. The discount will be applied to your order total

Step 4: Complete Your Order

1. Fill in your shipping and contact information
2. Review your order details
3. Complete the checkout process
4. Save your order confirmation

Voucher Terms & Conditions

Please note these important terms for Groupon vouchers:

| Term | Details | |------|---------| | Expiration | Vouchers expire on the date shown on your Groupon | | Eligibility | Valid for new and existing customers | | Limitations | One voucher per order/transaction | | Combining | Cannot be combined with other promotions | | Refunds | No cash value or cash back on unused portion | | Transferability | Non-transferable, must be used by purchaser |

Common Voucher Types

We typically offer several types of Groupon deals:

Standard Card Package

• 1-3 standard size custom cards
• Regular price: $12.99-$38.97
• Groupon price: $7.99-$22.99
• Savings: Up to 41%

Premium Card Package

• 1-3 medium or large size custom cards
• Regular price: $16.99-$50.97
• Groupon price: $9.99-$29.99
• Savings: Up to 42%

Team Package

• 10+ standard size custom cards
• Regular price: $129.90+
• Groupon price: $69.99+
• Savings: Up to 46%

Troubleshooting Voucher Issues

Invalid Code Error

If you receive an "invalid code" error:

1. Double-check the code for typos
2. Ensure the code hasn't expired
3. Verify you're entering it in the correct field
4. Check if the voucher has already been used

Expired Voucher

If your voucher has expired:

1. Check the Groupon fine print for any grace period
2. Contact Groupon customer service first
3. If Groupon approves an extension, contact our support team

Value Discrepancy

If the discount amount seems incorrect:

1. Review the original Groupon offer details
2. Check if you've added items not covered by the voucher
3. Verify if shipping costs are separate from the voucher value

Frequently Asked Questions

Can I use multiple Groupon vouchers on one order?

No, only one Groupon voucher can be applied per order.

Does my voucher cover shipping costs?

Most vouchers cover the product cost only. Standard shipping charges will apply unless specifically stated in the Groupon offer.

What if I want to order more than what my voucher covers?

You can add additional items to your cart, and the voucher will apply its value to the eligible items. You'll pay the difference for any additional items.

Can I get a refund on my Groupon voucher?

Refund policies are determined by Groupon. Please contact Groupon customer service for refund requests on unused vouchers.

What happens if my order costs less than my voucher value?

Any unused portion of the voucher value will be forfeited. We recommend maximizing your voucher by ordering items that match or exceed the voucher value.

Can I combine my Groupon voucher with other promotions?

No, Groupon vouchers cannot be combined with other promotional offers, discount codes, or sales.

Contact Support

If you're experiencing issues with your Groupon voucher:

• Email: support@matchmint.com
• Subject: "Groupon Voucher Assistance - [Your Voucher Code]"
• Include: Screenshot of your Groupon voucher and description of the issue
• Response Time: Within 24 hours

Our customer service team is ready to help ensure you can successfully redeem your Groupon voucher.