HELP CENTER

How can we help?

General Information

Find answers to general questions about our products, services, and policies.

Custom Sports Card Creation Guide Price & Size Guide Damage Protection Money-Back Guarantee View all general information articles →

Delivery

Information about shipping, tracking, and delivery of your orders.

Production, Shipping & Delivery Information Customs & Import Fees How do I track my MatchMint delivery?View all delivery articles →

Order Processing

Learn about our order processing times and requirements.

How long do cards take to make?What images should I use for my order?What is Super Fast Track?View all order processing articles →

Orders

Information about managing your orders, changes, and issues.

How can I make changes to my order?My order arrived damaged My order has not been shipped View all order articles →

Payments

Information about payment methods, currencies, and payment-related questions.

Accepted Payment Methods Klarna Clearpay View all payment articles →

Returns & Refunds

Information about our return policy and refund process.

Refunds & Return Policy View all returns & refunds articles →

Technical Support

Help with technical issues, website problems, and account management.

I can't add my order to cart Account Login & Password Reset View all technical support articles →

Contact Us

Need more help? Contact our support team for personalized assistance.

Contact Support Support Hours & Response Times Email: support@matchmint.com

Still need help?

Can't find what you're looking for? Our support team is here to help you with any questions or concerns.

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