Production, Shipping & Delivery Information
At MatchMint, we take pride in creating high-quality custom sports cards that are delivered to you in perfect condition. Here's what you need to know about our production process and delivery timeframes.
Production Timeframes
Our standard production times are as follows:
| Product Type | Production Time | |-------------|----------------| | Standard Cards | 1-2 business days | | Premium Cards | 2-3 business days | | Team Sets | 3-5 business days | | Rush Orders | 24 hours (additional fee applies) |
Please Note: Production begins after your design has been approved. If we need to contact you regarding your design, this may extend the production timeframe.
Shipping Methods & Timeframes
We offer several shipping options to meet your needs:
Standard Shipping
- Cost: $5.99
- Delivery Time: 5-7 business days
- Tracking: Yes
- Available: Worldwide
Express Shipping
- Cost: $12.99
- Delivery Time: 3-5 business days
- Tracking: Yes
- Available: Worldwide
Priority Shipping
- Cost: $19.99
- Delivery Time: 1-3 business days
- Tracking: Yes
- Available: Most countries
International Shipping Information
For international orders, please be aware of the following:
- Delivery times may be extended due to customs processing
- Additional customs fees or import taxes may apply (see our Customs & Import Fees article)
- Some countries have restrictions on certain items
- International tracking may not update as frequently as domestic tracking
Shipping Carriers
We primarily ship through:
- USPS
- FedEx
- DHL (for international orders)
Order Processing Steps
Here's what happens after you place your order:
- Order Confirmation: You'll receive an email confirming your order details
- Production: Your custom sports cards are printed and prepared
- Quality Control: Each card is inspected for printing quality and accuracy
- Shipping: Your order is carefully packaged and handed over to the shipping carrier
- Tracking: You'll receive an email with tracking information
- Delivery: Your package is delivered to your specified address
Delivery Issues
If you experience any issues with your delivery, please check our related articles:
- How to Track Your MatchMint Delivery
- Finding Your Tracking Number
- My Tracking Information Is Not Updating
Contact Support
If you need further assistance with your order's production or shipping status:
- Email: support@matchmint.com
- Subject: "Order Status Inquiry - [Your Order Number]"
- Include your complete order number and specific questions
Our customer service team is available to help you track your order and address any delivery concerns.